Hi, thanks for posting your question in the community! My name is David, an independent advisor and I am here to help you.įrom what you mentioned in your post, there seems to be a driver conflict, to rule out this, please follow the steps in the following link
I have to disconnect my iPhone and restart my computer just to get my iPhone to connect to the computer again.Īny idea what is wr**** contacted Apple Support and the technician said it seems like my iPhone is working fine but the c**** can find During the process, it may transfer a few files and freezes or it says that my device is unreachable. I opened the DCIM folder on the iPhone and manually downloaded the picture and videos. I used file explorer and waited for my iPhone to connect. I waited for more than 30 mins and had to go to Task Manager to closeģ. The import windows opened and I selected to Import all files I selected. Then a small window opened after I right clickedĪnd starts looking for pictures and videos. I find my Apple iPhone listed under "This PC" so I right click and select "Import pictures and videos." Again, it took quite some time until the computer recognizes my device. I think the App crashed and closes by itself.Ģ. Once they found the files, I click Import. A few mins later, it connected but it t****Phones. I got the message stating it could not connect to my device. My iTunes and Windows are all up to date but I am having issues transferring the photos and videos from both of my iPhone to desktop computer with Windows 10.ġ.
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